The Signature Concierge Experience
For travelers seeking a fully managed, white-glove experience, the Signature Concierge Experience provides comprehensive, end-to-end support from initial planning through return home and beyond.
Scenic Locations Leisure Travel provides full-service travel planning and designs custom itineraries, manages all bookings, and coordinates every detail with precision. Each journey is thoughtfully structured to align with the client’s preferences, priorities, and travel style, while ensuring a seamless and elevated experience from start to finish.
This service reflects the value of working with a dedicated travel advisor who brings structure, expertise, and continuity to every stage of planning and travel.
Signature Concierge Details at a Glance
What’s Included
- Includes everything in the Insider Insights Experience, plus:
- Comprehensive trip management
Full oversight of the travel experience from initial concept through post-travel follow-up, ensuring continuity and seamless execution. - Personalized itinerary design
Custom travel itineraries are designed based on the client’s preferences, priorities, and overall travel style. - Full-service booking & coordination
Flights, accommodations, excursions, and key logistics are researched, secured, and managed on the client’s behalf. - Trip insurance
Travel insurance options are presented and reviewed as part of the planning process. If coverage is declined or purchased independently, a signed waiver acknowledging this decision is required. - Proactive, ongoing support
Guidance and assistance are provided before, during, and after travel, ensuring support is available at every stage.
What’s Not Included
- Personal expenses
Shopping, souvenirs, and optional purchases made during travel. - Travel documentation
Passports, visas, and entry requirements remain the traveler’s responsibility. Guidance is provided as needed. - Medical requirements
Vaccinations, medications, and other health-related requirements are the client’s responsibility. - On-the-ground incidental expenses
Items such as taxis, ride shares, meals, gratuities, baggage fees, and porterage are not included unless specifically outlined in the itinerary. - External disruptions
Costs related to circumstances outside of agency control, including weather, delays, cancellations, missed connections, government actions or shutdowns, political or civil unrest, and other unforeseen or force majeure events, remain the traveler’s responsibility.
How it Works
- Step 1: Discovery & Consultation
Travel goals, preferences, and priorities are reviewed though a personalized consultation, held by phone, virtually, or in person (when local), to establish the foundation for the itinerary and overall travel experience. - Step 2: Engagement & Retainer Confirmation
Following the consultation, a detailed recap, Collaboration Agreement, and planning retainer invoice are provided. To move forward, the agreement is accepted, the retainer is submitted, and the client profile form is completed. Once the retainer is received, the engagement is confirmed and itinerary design begins. Proposal timelines are outlined in advance and vary based on the scope and complexity of the itinerary. - Step 3: Custom Itinerary Development
A tailored travel proposal is designed based on the client’s vision, preferences, and priorities. Each itinerary is thoughtfully structured to balance experience, logistics, and overall flow. - Step 4: Approval, Booking & Coordination
Following review, the itinerary is refined as needed. Once approved, travel components are secured. Payments are authorized and processed directly with the appropriate travel suppliers, and all reservations are confirmed and managed to ensure a seamless experience. - Step 5: Pre-Travel Preparation & Ongoing Support
Final travel documents and preparation details are typically provided approximately two weeks prior to departure, depending on the itinerary. Support remains available leading up to travel, throughout the journey, and post-return to assist with any final details or follow-up.
Pricing
- The Signature Concierge Experience is offered with a planning retainer starting at $300. Final pricing is based on the complexity, scope, and overall level of customization required for the itinerary.
- The planning retainer is paid directly to Scenic Locations Leisure Travel and secures a dedicated place in the planning calendar from the start of the engagement through the client’s return from travel. It covers consultation, research, itinerary design, booking coordination, and ongoing support throughout the travel experience.
- This planning retainer reflects the professional services provided by a travel advisor, including research, design, and ongoing support throughout the travel experience.
- This approach ensures each client receives focused attention, thoughtful design, and a structured planning experience.
- Travel costs such as flights, accommodations, cruises, tours, and other components are quoted separately and paid directly to the appropriate travel suppliers at the time of booking.
- For more complex or long-range travel planning, including extended timelines or highly customized itineraries, retainer fees may be higher.
- For highly customized itineraries, including fully independent arrangements, private tours, or net-rate bookings, additional service fees may apply based on the structure of the itinerary and supplier requirements. When applicable, these fees are payable to Scenic Locations Leisure Travel prior to travel and are always clearly outlined in advance.
- Retainers are non-negotiable, non-refundable, and non-transferable.
Ready to begin planning?
Frequently Asked Questions
Answers to common questions about planning, pricing, and how the process works.
How does payment work?
The planning retainer is paid to Scenic Locations Leisure Travel. Travel components are authorized and processed directly with the appropriate suppliers at the time of booking.
Is the retainer applied to the cost of the trip?
No. The retainer covers planning, design, and professional services. Travel costs are quoted and paid separate.
Can changes be made after the proposal is presented?
Minor refinements are included as part of the planning process and are outlined in the Collaboration Agreement. Additional revisions or changes outside of scope may be subject to additional fees.
What is a planning retainer?
A planning retainer is a professional fee paid to the travel advisor for the time, expertise, and design of a custom travel experience. It secures dedicated planning support and covers the full scope of services provided throughout the engagement.
When are travel payments due?
Payment timelines are set by each travel supplier and may vary. Deposit and final payment requirements are clearly outlined during the booking process.